POSITION: FRONT DESK ATTENDANT

COMPENSATION: The actual amount of your compensation will be negotiated & determined by the Service Desk Supervisor and/or the President.

SCHEDULE: Position requires a flexible work schedule, some evenings and weekends.

POSITION OVERVIEW

The Front Desk Attendant is the center for customer service, fitness & wellness programs and services information. The Front Desk Attendant provides immediate, efficient, and friendly customer service in person or over the phone. This position is also responsible for general maintenance and cleaning of the reception, member lounge, and various other areas. The Front Desk Attendant is essential to the promotion and information sharing of all club programs and services.

QUALIFICATIONS

Ideal candidate has previous experience in the service industry or customer service relations. This position requires the candidate to demonstrate effective communication, interpersonal skills, problem-solving, coordination of multiple activities, and conflict resolution.

WHO WE LOOK FOR

Candidates who have personal drive, self-determination, leadership potential, an entrepreneurial spirit, personal integrity and a passion for fitness & wellness. Customer service oriented individuals who have a strong work ethic and a desire to excel in work performance that results in personal and company profitability, without sacrificing customer service.

CORE SKILLS:

• Strong interpersonal relations
• Problem-solving, analytical and decision-making abilities
• Team player with customer service excellence
• Self-disciplined, self-motivated, and results-driven
• Mental flexibility (i.e. multi-tasked, diversity)
• Fitness and wellness life experience and/or knowledge
• Effective communications